Thank you for choosing Lice Clinics of America Fresno & Visalia
Our Fresno office is located at 1075 E. Bullard Ave. #102 Fresno, CA 93710. The closest major intersection is Bullard and First. We are in the SaveMart shopping center with the carwash on the corner, next door to Supercuts. We face Bullard Avenue.
Our Visalia office is located at 2333 W. Whitendale Ave, Suite B in Visalia, CA 93277. We are on Whitendale Avenue, just off Mooney Boulevard. We share a building with Mendelson Optometry. We are on the same side of the street as the fire station and “Key Evidence”, a local favorite locksmith store in Visalia.
Please arrive at your appointment with clean, dry, and tangle-free hair. If you have been treating at home please make sure all the residue from those treatments has been removed.
Your business is very important to us, and this appointment time has been reserved especially for you. We understand that sometimes schedules change, so we respectfully ask for at least 24 hours’ notice for cancellations or reschedules. Appointments made within 24 hours may instead be canceled or rescheduled with two hours’ notice.
Please understand that when you forget or cancel your appointment without giving enough notice, we are unable to assist another family in need of our services.
We do not have a built-in grace period, so we kindly ask that you plan to arrive 5 minutes before your appointment start time. We do understand that occasionally life can be unpredictable. If you think you are going to be late, please call or text to let us know.
Appointments may require a deposit that will be requested at the time of booking. Deposits are non-refundable; however, the deposit amount will be applied to services and/or retail items at kept appointments. No-shows and those appointments not rescheduled within the stated time frame forfeit the amount and a new deposit will be required for a future booking.
Head Lice Service Guarantee and Re-Treatment Policy
Our service re-treatment policy is only provided on our Signature AirAllé Treatment. With nearly 850,000 treatments done worldwide and less than a 1% re-treatment rate, we know it works! This is the treatment option that ensures you will leave lice-free with no follow-up required. Our treatment has been proven effective 99.2% of the time and we stand behind our work. We cannot promise there will not be a re-infestation, so we must keep our policy to 30-day service re-treatment. Based on the lice life cycle, we can determine if the treatment has failed (which happens less than 1% of the time). Under these conditions, our Signature AirAllé Treatment is valid for 30 days. In the unlikely event of a treatment failure, we will re-treat you at no cost. Questions about our Re-Treatment Policy? Ask us! Call today and we will answer all your head lice removal questions!
All family/household members need to be screened and treated, if necessary, for the head lice service re-treatment policy to be valid.
Some cases may require additional time to be able to complete the treatment process. Individuals with a severe infestation or when the hair is very long, thick, or textured could require extra time and therefore additional charges would apply. Most cases do not require extra time. Your technician will assess this at the beginning of the appointment and discuss all options.